Returns & Exchanges Policy

At ITS Technologies, we stand by the quality of our electronics and offer a 30-day return window for items in their original condition. We aim to ensure your tech setup is perfect, providing a seamless process for refunds or replacements on all eligible hardware.

1

Initiate Your Request

Log into your account and navigate to your order history to select the items you wish to return and obtain a Return Merchandise Authorization (RMA) number.

2

Prepare the Package

Carefully pack the electronics in their original manufacturer packaging, including all cables, manuals, and accessories to avoid restocking fees.

3

Ship to Our Warehouse

Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location, ensuring the RMA number is clearly visible.

4

Inspection and Refund

Once our technicians verify the device's condition and serial number, your refund will be processed to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing